Unsubscription

  • Unknown's avatar
    ashcwilson · Member ·

    I am trying to unsubscribe from my current personal plan but every time I click on the manage my accounts, it reroutes me back to the beginning. This is very frustrating and I don’t want to pay for this anymore.

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    The issue is that the WordPress.com user account that you are posting from is not the owner of that plan.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the plan.

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