Unsuccessful backup

  • Unknown's avatar
    esthersherrow · Member ·

    Hi. I have been receiving an email message ‘The backup attempt has finished, apparently unsuccessfully’.
    The beginning of the message is: UpdraftPlus WordPress backup is complete.
    Backup contains: Files and database (Full backup)
    Latest status: The backup attempt has finished, apparently unsuccessfully
    I’m not sure what to do to make it successful. Any ideas? Thanks for any assistance you have for me. Regards Esther

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @esthersherrow, I’m not terribly familiar with their software, but can you try reaching out to their support team?

    Support

    Also, going forward, these forums are actually for the sites hosted here on our servers, but there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    Hoping this helps!

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