Unsuccessful Payment attempt

  • Unknown's avatar
    dolhon1 · Member ·

    We are trying to purchase the personal plan, but every time we try we get an error message detailing that the site failed to load our payment. Is there any information we have put wrong and if so how can we fix it?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    We are not seeing any payment attempts in our system from the account you are contacting us from. Have you tried a different browser to see if the payment goes through? What form of payment are you using?

    Let us know and we’ll be happy to further into this for you.

    Thanks!

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