Updated page and now it’s empty

  • Unknown's avatar
    paulaerrem · Member ·

    Hi there, I updated a page on my website and now it has nothing on it despite the editor showing the accurate content.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    I’m sorry to hear that! Your site isn’t hosted here, so I can’t see the editor. Is the story page the one that’s missing content? For what it’s worth, I clicked on that and viewed the page source, and I don’t see more content there.

    You might try copying your current page, saving that as a private page for troubleshooting, and then going back to an earlier revision on that page for now. Then you can trying using a plugin like https://wordpress.org/plugins/health-check/ to see if that’ll help you spot the issue, or check to see if there are errors in the page’s code (especially if you ever hand-edit the code yourself.)

    Going forward, you’ll want to use the correct forum for self-managed WordPress installations:
    https://wordpress.org/support/forums/

    Here’s the difference between that and our managed WordPress services:
    https://get.wp.com

    Hoping this helps!

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