Updating domain contact details not working

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  luckyshilling · Member · May 1, 2017 at 2:30 pm

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  Updating Domain contact details after it has been transferred to another wordpress account. It says it is unable to update WHOIS.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 2, 2017 at 11:09 am

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  Hi there,

  It looks like the transfer did not complete properly. I’ve asked a developer to look into this and fix it for your domain. I’ll let you know as soon as they get back to me.

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  kokkieh · Staff · May 3, 2017 at 12:10 pm

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  Okay, we’ve fixed the ownership issue on your domain, so you should now be able to update the contact information.

  Please keep in mind that changing the first or last name or email fields will transfer lock your domain for 60 days unless you specifically opt out.

  Update Contact Information for a Domain