Updating Enfold Theme

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  sally159f8e51d7 · Member · Oct 8, 2020 at 10:58 am

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  Sally Viljoen
  Oct 7, 2020, 3:42 PM UTC
  Hi there, I have a Enfold Theme on WordPress and I cant find where I need to get it upgraded and how I go about paying for it? Please help
  Kindest Regards, Sally from Seeds of Africa

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  staff-ozmodiar · Staff · Oct 8, 2020 at 2:41 pm

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  Hi,

  Can you share the URL of your website?

  I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open source WordPress software, but hosted elsewhere.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  sally159f8e51d7 · Member · Oct 8, 2020 at 2:50 pm

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  Hi, the URL is http://www.seedsofafrica.co.za/.

  I have updated the plugins and the updates but there still seems to be one that needs updating which I think is the enfold theme as I am not able to change the page colours etc. Someone else did the website for us years ago.

  Thanks so much for your assistance

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  staff-blorbo · Staff · Oct 8, 2020 at 6:14 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support for your theme at https://kriesi.at/support/forum/enfold/