updating my account

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  oungana · Member · Jul 4, 2017 at 9:16 am

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  Im trying to update my account to a premium one but can not go through with the payment process

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jul 4, 2017 at 11:07 am

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  Hi there, I see that someone has tagged this for Staff assistance.

  While we are waiting for them to answer, here are the available payment options for purchasing upgrades on WordPressdotcom: https://en.support.wordpress.com/payment/

  Are you getting an error message when you try to pay? If so, what is it?

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  gemmacevans · Member · Jul 4, 2017 at 1:49 pm

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  Hi oungana,

  What happens when you try to upgrade your plan? Are you seeing an error message? If so, please paste the exact message into your reply.

  Thanks!