updating my site

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  robertpc1986 · Member · Jan 7, 2020 at 3:27 am

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  I have a website that I designed with WordPress. The site is hosted on Ipower.com. I used to be able to log into my site as an admin so I could update it. It no longer recognizes my password and when I try to get a new password on the WP log in, it tells me it cannot find my account, so I am unable to reset my password.

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  staff-zinnia · Staff · Jan 7, 2020 at 2:53 pm

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  Hi –

  Here’s how you reset a password when using the other version of WordPress. That’s the open source software.

  https://codex.wordpress.org/Resetting_Your_Password

  This forum is for sites that are using our managed hosting environment from WordPress.com. These are 2 different things.

  WordPress.com vs. WordPress.org