upgrade

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  mariachicacessorios · Member · Jul 1, 2015 at 1:17 am

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  Não estou conseguindo renovar meu dominio e upgrade. Dá operação recusada, já tentei varios cartões.
  Compra recusada.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 1, 2015 at 10:37 am

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  Hi there,

  I translated your message using Google Translate:

  I am unable to renew my domain and upgrade. Gives operation refused, I’ve tried several cards.
  Refused purchase.

  Can you please contact your credit card company to see if they are blocking transactions with WordPress.com? (That can happen even if your credit card works for other purchases.)

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  mariachicacessorios · Member · Jul 1, 2015 at 4:46 pm

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  In the field, domains management, I can not select Brazil back to Afghanistan. I think this is denying card payment. I saved Brazil and back to Afghanistan.

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  rachelmcr · Member · Jul 2, 2015 at 9:13 am

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  Hi there,

  Can you make a screenshot that shows the problem you have selecting Brazil?

  You can upload screenshots to your Media Library under Media > Add New in your dashboard. I can look at it there to see what it going wrong. Thanks!

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  mariachicacessorios · Member · Jul 2, 2015 at 12:25 pm

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  ok, is it!
  I saved the option Brazil spends a few seconds it returns to Afghanistan.

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  rachelmcr · Member · Jul 2, 2015 at 12:45 pm

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  Thanks! I checked your domain and the country is correctly saved as Brazil, so that isn’t a problem for renewing the domain.

  Can you please try renewing the domain again now? If the payment does not work, please let me know if you get any error messages. (You can copy the error message and paste it in your reply here.)