Upgrade

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  jasmine088 · Member · Mar 4, 2021 at 8:14 pm

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  I purchased an upgrade and the system doesn’t recognize the upgrade.

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  staff-totoro · Staff · Mar 5, 2021 at 2:59 am

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  Hi there,

  I do not see any upgrades under your @jasmine088 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? What was the upgrade called and the cost of it? Any clues you can offer will help us to check in our system so we can take a closer look.