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  choraleconnection · Member · Jun 17, 2013 at 7:33 pm

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  We purchased 25GB of storage in April. Since that time we would like to upgrade to Premium and pay the $99 annual fee. No longer do we need the 25GB of storage, as we consider the 13GB that we get with the Premium subscription to be enough. How best can we handle this? Pay an additional $49 to upgrade to premium, or cancel the storage at $50 and then subscribe (do we then lose the $50 already paid?

  Thanks

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  kathrynwp · Staff · Jun 18, 2013 at 3:15 pm

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  Hi there, I will send you an email so we can discuss the options in private.

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  choraleconnection · Member · Jun 20, 2013 at 7:27 pm

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  Kathryn – please email me at (email visible only to moderators and staff)
  Thank you

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  kathrynwp · Staff · Jun 20, 2013 at 7:36 pm

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  Hi there, I sent a message to the email connected to this account – could you please check that account?

  In order to be sure I’m communicating with the account owner I’m not able to use a different email address – it needs to be the one on the account. Please let me know if you haven’t received it.