upgrade applying to wrong blog

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  thishawksnest · Member · May 26, 2014 at 3:31 pm

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  I purchased the Premium bundle but it’s applying to the wrong blog. Since it cost me $99, I really don’t want to waste it. I’d like to transfer the customizability to the correct blog. Please help.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 27, 2014 at 5:01 am

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  I can help you with that. Which blog do you need it to apply to?

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  thishawksnest · Member · May 29, 2014 at 5:25 pm

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  Thanks! So it’s mistakenly applied to thishawksnest.blogspot.com and I want to apply it to hawkandarrow.com

  What should I do?

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  staff-ozmodiar · Staff · May 29, 2014 at 6:29 pm

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  Okay, so this is a little more complicated and we’ll need to straighten something out first.

  You’ve got Premium applied to thishawksnest.wordpress.com and you have used the domain credit to map thishawksnest.com to that WordPress.com site. If we move the upgrade, what do you want to happen with the mapping for thishawksnest.com?

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  staff-ozmodiar · Staff · May 29, 2014 at 6:30 pm

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  Meaning:

  1. Do you want it to remain pointing to thishawksnest.wordpress.com?
  2. Do you want it to point to hawkandarrow.wordpress.com?
  3. Do you want to get rid of it altogether?

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  thishawksnest · Member · May 29, 2014 at 7:57 pm

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  Thanks!

  I want to junk thishawksnest.wordpress.com altogether (i own the domain outside of wordpress but I don’t want to use it at all).

  Yes, I’d like the domain credit and the entire account to rest on the hawkandarrow blog only.

  I’d like to keep the hawkandarrow blog with the premium setting. (so far I LOVE wordpress!)

  Thank you!

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  rachelmcr · Member · May 31, 2014 at 9:39 am

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  Thanks for confirming those details. I just removed the domain mapping for thishawksnest.com and moved your WordPress.com Premium upgrade to hawkandarrow.com.

  Please let me know if I can do anything more to help with that. :)