Upgrade charged twice

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  riafinancialblog · Member · May 12, 2013 at 12:20 pm

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  Hi,
  We have buy an upgrade for customised design and it was charged twice on our card, could you please let us know how to solve this problem?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · May 12, 2013 at 12:22 pm

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  I’ve tagged this for a staff reply.

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  staff-blorbo · Staff · May 12, 2013 at 2:54 pm

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  We only show one transaction on our end, so I recommend contacting your credit card provider about this.