Upgrade Inquiry

  • Unknown's avatar

    Hi there. I just purchased a theme but realized I meant to upgrade to a business account with the included theme. Is there any way I can just put the $80 I paid for the theme towards the $99 subscription?! Please help. I’m so stupid and am really bummed I did that on accident.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    assadaboultaif · Member ·

    Hi there!

    I’ve added the modlook tag so the staff can further assist you.

    Hope this helps!:)

  • Unknown's avatar

    Hi justbusygrowingafoot,

    I’ve checked your account and I can see the premium theme cost has already been refunded. You can view a copt of the refund receipt in your Billing History:

    https://wordpress.com/me/purchases/billing

    It looks like you’ve got this sorted as there is a premium theme active on your site :)

    Please let me know if you need any further help.

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