Upgrade issue

  • Unknown's avatar
    deedondigital1 · Member ·

    I was since trying to up my site to premium but I am yet to be accepted with the ATM cards I was using. I wish to know the reasons. I had use up to three different ATM bank cards but none was accepted. Why?

    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-mckluskey · Staff ·

    Hi there,

    Sometimes your bank may block the transaction, even if your card works for other purchases. If you checked that there are sufficient funds on the card, and you’re still seeing an error, please contact your bank to confirm that they are not blocking transactions from WordPress.com. Also, make sure that your card is valid for online and international transactions.

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