Upgrade or start a new website

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  thesarahwhiteco · Member · Jan 28, 2020 at 2:45 pm

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  I had my website made for me but I am wanting to upgrade it to LIve editor so it is easy for me work on
  Please can I be advised how I can do this
  Thankyou Sarah x x

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  staff-zinnia · Staff · Jan 28, 2020 at 4:06 pm

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  Hi Sarah –

  Sure thing, we can definitely take a look and outline some options for you. What’s the current site URL?

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  thesarahwhiteco · Member · Jan 28, 2020 at 10:12 pm

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  Hi Thankyou its

  http://www.alivehealthandbeauty.co.uk

  x x x

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  staff-blorbo · Staff · Jan 28, 2020 at 11:17 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.