Upgrade refund

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  douglasbeyer · Member · Jul 19, 2015 at 12:09 am

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  Hi, I purchased the site upgrade about a week and a half ago and now realize I don’t need it. I opted for cancellation and refund but the refund steps didn’t show up, only cancellation. And I haven’t even received a cancellation email (checked spam and filters). How can I get the refund?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 20, 2015 at 11:11 am

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  Hi there,

  I just cancelled and refunded your Premium plan, so you’re all set with that. It may take some time for that refund to appear on your bank statement, but you can find the refund receipt now in your Billing History.

  Please let me know if I can do anything more to help with that. :)