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  neda1980 · Member · Nov 21, 2016 at 12:55 pm

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  I am trying to upgrade to premium, but it didn’t accept my bank information, and saying is declined.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 22, 2016 at 6:06 am

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  It sounds like something on Paypal’s end is causing issues (they are our payment processor). You will need to contact their support team. Here is the error we are seeing:

  10486: This transaction couldn’t be completed. (This transaction couldn’t be completed. Please redirect your customer to PayPal.)