Upgrade WordPress but Domain Name is Wrong

  • Unknown's avatar
    thevillageaesthetic · Member ·

    Hello,

    I am trying to upgrade my wordpress but the domain name is being picked for me and does not match what I want. Example Below:

    Order Summary
    WordPress.com Premium – annual subscription
    natashamolina.wordpress.com
    99 USD
    (8.25 USD x 12 months)
    Domain Registration – annual subscription
    killitootrilli.com
    18 USDFree with your plan
    Private Registration – annual subscription
    killitootrilli.com
    8 USDFree with your plan

    Why is it automatically picking a different domain for me and how do I get the domain registration to match?

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    The site, natashamolina.wordpress.com, and the domain, killitootrilli.com, do not belong to your account. Your account owns the site, thevillageaesthetic.wordpress.com along with the domain, thevillageaesthetic.com

    If you need help with a different domain in another username account, please log in as that account and post here or start a live chat via https://wordpress.com/help/contact

    But I can’t help you with a domain or site that belongs to a different account than the one you’re using to contact us.

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