Upgraded to Premium, Now Get Too Many Popups and Double-Underlines

• 

  tophatbanjo · Member · Dec 21, 2013 at 3:34 pm

  • Copy link
  • Add topic to favorites

  Anytime I click on anything within wordpress.com, I get redirected to a full-screen ad, which I have to click out of in order to proceed. I upgraded to premium to stop this, but it’s still happening. And there are popups all over the place. And my email is not correct, despite the fact that I’ve changed it several times! Come on, wordpress–what are you doing?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Dec 22, 2013 at 5:25 am

  • Copy link

  We do occasionally run ads in order to keep free services free. However, ads of the nature you describe are not permitted in our advertiser’s network.

  I did not see that ad when visiting the site. If you do see an offensive ad again, please make a screenshot and attach it to a reply to this message. We take this very seriously.

  Here’s how to make a screenshot:

  Take a Screenshot

  Please note that it’s possible for ads to appear in your browser that were *not* placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.

  These sites have further explanation and suggestions for eliminating the ads:

  http://onecoolsitebloggingtips.com/2012/09/14/bloggers-beware-of-adware/

  http://www.littletechiethings.com/2012/06/how-to-remove-ads-not-by-this-site.html

  http://blog.wikimedia.org/2012/05/14/ads-on-wikipedia-your-computer-infected-malware/

  I hope this helps! Please let me know if you have any further questions.

• 

  staff-ozmodiar · Staff · Dec 22, 2013 at 5:25 am

  • Copy link

  My apologies for the double reply.