Upload files button is basically invisible

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  brentonjmcguire · Member · Jan 20, 2021 at 12:07 am

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  Wondering if there is a fix or if others have this issue. Our users are not liking this as they can not even see it if they don’t know its there.

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  brentonjmcguire · Member · Jan 20, 2021 at 12:09 am

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  as you can see here the button in the top left is basically invisible

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  staff-mckluskey · Staff · Jan 20, 2021 at 9:43 am

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  Hi there!

  Are you talking about themvpgaming.com? If so, I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.