Upload of UI Portfolio

• 

  svetlanaklimenkodesign · Member · Apr 11, 2023 at 5:03 pm

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  I want to upload my UI portfolio on my page. The file is png with 7MB and resolution of width: 3735 & height: 32768. When I upload it, the picture is displayed for a few seconds and then it dissapears with the message ‘This image has a missing alt attribute, it´s file name is grean_bean-7.png’ I guess the message doesn´t matter. Anyway I added alternative text and still it doesn´t appear.
  I added a block ‘image’ to implement my file. Is it a problem of file size or too high resolution?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Apr 12, 2023 at 4:58 am

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  Hi there!

  The filesize, although not ideal as it could take a long time for the file to load on visitors’ devices, should not prevent you from uploading the image. Are you able to try uploading the image directly on the media library at https://wordpress.com/media?

  You can also try using a different browser/internet connection/device to see if that works. Another option is to clear your browser cache and see if the problem persists.

  Please try the suggestions above and let me know how it goes.

  Thanks!