Uploaded a new plugin called Yoast SEO – Now 500 error

  • Unknown's avatar
    rpac3645568a64c · Member ·

    So I uploaded Yoast SEO plugin (and already had Schema App downloaded) and suddenly the website has crashed both front and back end with a 500 error – i’m guessing because these plugins have similar features that have conflicted. I now need to undo or de-activate these however everytime I try to, the 500 error message appears. Please can you advise?

  • staff-ozmodiar · Staff ·

    Hi,

    Can you share the URL of your website?

    I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open source WordPress software, but hosted elsewhere.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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