Uploading images

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  bucketlistkidsblog · Member · May 19, 2021 at 3:54 pm

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  I have always had such a difficult time uploading images to my blog. I work mostly from my phone and my iPad. There has to be a simpler way to upload. I receive this error:

  Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.
  The same also happens when I use a desktop.

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  staff-blorbo · Staff · May 19, 2021 at 6:24 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  bucketlistkidsblog · Member · May 19, 2021 at 9:58 pm

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  http://www.bucketlistkids.com

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  staff-blorbo · Staff · May 19, 2021 at 10:21 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.