UPS Shipping not working

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  laura6405f444b0 · Member · Feb 9, 2026 at 3:50 pm

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  When I am selecting UPS as one of my shipping options it asks for me to agree to 3 terms in which I do but then the site says I have not agreed to the terms. There must be a glitch? This has been going on for months. I have been using USPS but for some I want to use UPS.

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  brentwilson81 · Member · Feb 10, 2026 at 3:57 am

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  Hello @laura6405f444b0!

  I understand that you are wanting to add UPS as a shipping option in your online store. The issue you are facing sounds frustrating!

  Is your online store using WooCommerce for the ecommerce functionality? If so, you can actually post your issue in the in one of these WooCommerce specific support forums:

  • If your WooCommerce site is hosted on WordPress.com or if you are using a paid WooCommerce extension: https://woocommerce.com/my-account/create-a-ticket/.
  • If your WooCommerce site is hosted on third-party hosting and you are not using a paid WooCommerce extension: https://wordpress.org/support/plugin/woocommerce/.

  If you aren’t sure about the difference between WordPress.com and WordPress.org sites, check out this resource: https://wordpress.com/support/com-vs-org/.

  Good luck as you work on resolving this issue with adding UPS shipping to your online store!