URGENT…….

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  niallpt · Member · Oct 7, 2020 at 9:06 am

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  i own and paid for 2 word press sites – http://www.provenfitness.ie and http://www.proven-performance.com but the person who developed them for us is still the admin email attached to the sites and I now can not gain access to my sites. I HAVE REQUESTED numerous times to have this email changed but no one from word press have replied on my request.

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  staartmees · Member · Oct 7, 2020 at 9:49 am

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  You are in the wrong forum as none of your sites are running on the wordpress.com platform but uses the open source wordpress.org. Support for sites using the open source wordpress.org is at https://wordpress.org/support/.

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  staff-ozmodiar · Staff · Oct 8, 2020 at 4:33 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org