urgent

  • Unknown's avatar

    I dont want any privacy on a public forum or space
    please give me an mailadres
    i have an urgent matter!

  • Hello there,

    Many thanks for reaching out.

    Please do reach out here: https://wordpress.com/help/contact for help with your WordPress.com website.

    Many thanks in advance.

  • Unknown's avatar

    that is exactly what i said i dont want..
    i dont want it public
    this is public
    please give me a mailadress of you wordpress

  • Email or live chat support is available for users on paid plans:

    https://wordpress.com/support/help-support-options/.

    If you share your questions, we’ll be more than happy to advise here.

  • Unknown's avatar

    i prefer not to have contact here again
    that is not gone….
    but if i have no other choice…

    the situation has changed after a while..i dont know what happened
    but when i went to blog within my account i saw the home start page and it kept happening..i just couldnt get to it

    can some one go to my wordpress account if they see this public thing which I dont want again but you force me

    blessing and thanks for the possibility to have a free wordpress page, even though i had many struggles and its not really the easiest site or easy
    can this message be removed afterwards?i want that

  • Unknown's avatar

    Again, you can get private email support or live chat with our paid plans, so that is an option for you if you choose:

    https://wordpress.com/pricing/

    There are other features in our paid plans as well, so it may be worthwhile if you want a private support experience. Additionally, we keep forum threads around as they’re a valuable searchable support resource for our users, so we only delete forum content if there’s a valid security or personal safety concern.

    With what you describe, it sounds like you want to change your home page? If so, follow the steps here to change that:

    https://wordpress.com/support/pages/front-page/

    If that isn’t it, can you give us the URL of the site and what you expect the page to be? Once we have that information, we’ll be better able to advise. Thanks!

  • Unknown's avatar

    you cannot judge about whether if i can or cant have a payed account as you just did and it was wrong
    i cant
    you might be rich or able to do specific tings that others cant
    my boundary is the same. i want privacy and would want contact via a mailaddress
    privacy concerns is the expression. i would want all of this removed
    and in the past i had a free account and i was able to mail with some one from wordpress
    i hope you will change your mind
    in the mean time thank you for allowing me to have a wordpress account etc

  • Unknown's avatar

    We see you opened a new support thread. Opening a new thread is counterproductive when this thread already exists. We removed the other thread as a duplicate.

    Again, your only option for getting help for a free WordPress.com site is the public support forums. We also would need the URL of the site you’re having trouble with in order to help you.

    Please continue corresponding with us in this thread. Thank you.

  • Unknown's avatar

    i cant give that link at the moment
    its too personal and this is a public space, which i prefer not to communicate in
    but if some one is helped then maybe its ok
    you know my question or what i need..you can read it if you go back
    thanks if you will

  • Unknown's avatar

    If something is that personal you can’t give a link to get help, why put it on the internet in the first place? Nothing you put on the internet is private, on the contrary.

  • Unknown's avatar

    staartmees can you please stop contacting me?
    the message was not meant for you
    i already gave my boundary in the other thread but you followed me to here
    thats not ok
    bless you.

  • Ok, we can do without the URL, maybe.

    The only site under your account here is titled “light from the pit”, it is a publicly accessible site.

    If that is the site you don’t want to be public, you can make it private: https://wordpress.com/support/settings/privacy-settings/

    If you don’t want it at all, you can delete it: https://wordpress.com/support/delete-site/

    If you’re referring to a different site, are you sure it’s a site hosted here at WordPress.com, and not just using the WordPress.org software hosted elsewhere?

    You can check with a tool like https://www.whoishostingthis.com

    If it’s just using the WordPress.org software hosted elsewhere, we cannot help with that, because WordPress.com and WordPress.org are two entirely different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    And, your hosting provider’s support may be able to help.

  • Unknown's avatar

    i dont know what you mean
    but i have a wordpress site
    and the problem is, like i said..that if i went to the page blog or pushed on the word blog to try to go to that page, it went to Home, and that several times..it kept happening many times
    thats an issue within wordpress in general i believe or guess and not about what sort of personal wordpress site i may have

  • I’m sorry, I’m not sure what you’re referring to.

    Is “light from the pit” the site you’re referring to?

    It sounds like you’re going to the site’s home page when you go to the site? That is to be expected, nothing wrong with that.

    Would you please elaborate a bit more about the problem?

    Try this structure:

    1. What did you do?

    2. What did you expect to happen?

    3. What happened instead?

  • Unknown's avatar

    i really said many times
    what happened
    i pushed on blog..there is a word called blog..that is a page..i pushed on it…
    i then came many times when i did that to Home..instead of blog…it didnt go to blog.
    i explained it well..cant do it more perfect or excessive

  • Thanks for explaining the issue more clearly than before.

    I’m taking a look at “light from the pit” and when I click “Blog” which I’ve highlighted in green here: https://d.pr/i/wH0F4l I’m taken to a list of your blog posts, not the home page.

    Again, is “light from the pit” the site you’re referring to, and does the site you’re looking at match my screenshot?

  • Unknown's avatar

    its when i’m logged in, in the wordpress site..
    than it happened many times
    not always though
    and even maybe one or several times in the past, when i was not logged in
    but its an internal issue
    within wordpress it seems
    not within the site or not a personal issue which comes from me
    again..i cannot mention the site here, not now
    this is a public place
    i said that in some messages ago
    also i said that i preferred to not talk publically, but i’m forced to, if i want to speak to any of you
    its a wordpress site. thats all i can say
    and that its an internal issue within wordpress, not based upon my wordpress site it seemed or i guess

  • i cannot mention the site here, not now

    Can you at least mention if we’re looking at the same site or not?

    Because, what you’re describing is not matching up at all with what we’re seeing.

    We’re looking at a site called “light from the pit” as depicted in the screenshot https://d.pr/i/wH0F4l

    also i said that i preferred to not talk publically, but i’m forced to

    We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher paid plans: https://wordpress.com/support/help-support-options/

    If you’d like to speak to someone privately via email or live chat, please purchase a plan: https://wordpress.com/pricing/

  • Unknown's avatar

    i already said i cant concerning both cases
    including paying..the first was about because this is public and anyone might be able to find the wordpress site if i say which it is..and i’m not ready for that if i need to have that in the future
    its just natural or nice if you are available via a mail. its a normal thing.
    i really do believe its an inward matter and not a site matter(concerning the wordpress site, personally adjusted to me or personally made)..i really think its in your system..
    also i said that it did not always happen but it happened much times since i have the wordpress page so even if that is the site i talk about, that doesnt dequalify my question or request

  • We cannot confirm the issue you are describing on the site on your account: “light from the pit” as depicted in the screenshot https://d.pr/i/wH0F4l

    If you cannot tell us the site with the problem, or at least confirm if we’re looking at the same site, we cannot continue to assist you here.

  • The topic ‘urgent’ is closed to new replies.