Urgent: our website has dissapeared and can’t be reached! Please help!

  • Unknown's avatar
    enarireland · Member ·

    I don’t know what happened but my entire website has disappeared! I tried to save About Us page changes and I was unable to do so, I was getting a saving error. I tried to check other pages and all of them, are giving me 404 Non Found error saying ‘The requested URL XXX was not found on this server.’ When I google our website http://www.inar.ie I get: ‘www.inar.ie’s the server IP address could not be found’ and now this: ‘Domain Default page: If you see this page it means that Apache Domain Service for this domain is locked, or there’s no such Apache Domain Service registered in Operations Automation.
    For more information please contact your service provider.’
    What has happened? Does it mean our server is down or something more serious? It looks like our website disappeared! I installed an SEO widget last night. Could that widget cause this problem? I enabled external access for DIVI support on our page too as they were to help me with some issues with posting on social media. Could someone break in and delete our website? We are anti-racism organisation and far-right could have hacked us. I can’t access our website at all – it looks like it has just disappeared! It’s really strange. I am kind of panicking right now, could you please contact me as soon as you can in the morning?

    Thank you, Aga
    PS. It’s a new, rebranded website – http://www.inar.ie, before we used http://www.enarireland.org and this website can’t be reached neither (it was redirecting to the new one).

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

    Please post in the self-hosted WordPress forums instead, or contact your hosting provider directly, for help:

    https://wordpress.org/support/forums

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