Urgent refund request after accidental plan removal

  • Unknown's avatar

    I accidentally removed my WordPress.com Business plan while trying to stop automatic renewal.

    I was charged USD 300 on July 18, 2026. I have not used the site or any paid features since the renewal, and I was completely unaware that automatic renewal was enabled.

    The AI support assistant told me that I am only just outside the 14-day refund period and that a human billing specialist could review my case.

    Site: admin719b322ca2.wordpress.com

    Please escalate this to the billing team and issue a full refund. If a refund cannot be processed, please restore the Business plan that I already paid for.

    The blog I need help with is: (visible only to logged in users)

  • Hi there!

    We’ve gone ahead and processed a full refund for the July 18, 2026 renewal on admin719b322ca2.wordpress.com — $300 has been refunded to your original payment method.

    You’ll see the refund reflected in your billing history right away: https://wordpress.com/support/billing-history/. It typically takes about 7-10 business days to show up on your bank or card statement.

    Let us know if you have any other questions, we’re happy to help.

  • Unknown's avatar
Log in or create an account to reply