Urgent: Set breakingnewsonline.ph as Primary Site and Disconnect Staging

• 

  oslec31cajucom · Member · Apr 29, 2026 at 12:06 pm

  • Copy link
  • Add topic to favorites

  *”Hi Happiness Engineer,

  I need manual intervention for my account because the automated settings are not working.

  1. Please set breakingnewsonline.ph as the Primary Site for my account. It does not appear in my dropdown menu even if I type it.
  2. Please disconnect/remove the staging site: staging-6f58-filobserver.wpcomstaging.com (Current PH) from my dashboard. It is causing redirects every time I try to add a new post.

  My goal is to have the ‘New Post’ button link directly to my live site, Breaking News Online PH. Thank you!”*

  The blog I need help with is: (visible only to logged in users)

• 

  elcristofue · Staff · Apr 29, 2026 at 12:28 pm

  • Copy link

  Hi @oslec31cajucom! Thanks so much for letting us know about this.

  After checking our records, I noticed that you have more than one account, and the one you are using to contact us is only listed as a subscriber on breakingnewsonline.ph. If you’d like to access the correct account that owns that site in order to post, you’ll need to log out from your current session and log into your other account using a different email you may have used.

  If you don’t remember the correct email address, you can email us at help@wordpress.com and we’ll be happy to help you from there.

  Regarding your second question, I noticed that in this account you’re using to reach out, you’re also listed as an author of staging-6f58-filobserver.wpcomstaging.com. If you’d like to leave that site, you can do so by following this guide:
  
  https://wordpress.com/support/invite-people/manage-users/#leave-a-site

  Please go ahead and try these steps, and let me know how it goes. If you have any questions or need a hand at any point, I’m here and happy to help.