Urgent urgent
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Please help me I have been emailing WordPress since3 days what’s wrong like till now my I don’t know why they deduct 118 USD without informing me of renewal I don’t want ths domain please refund the money cut on 14 /June /2020. Last year I had paid in advance for full year . I don’t want to continue please the money that has been automatically deducted ths month please give back. And how did word press get my debit card number when it’s not saved in my account please refund back .
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Hi there,
The account you’re using to post here has never bought any upgrades from us, and we don’t have any credit card details on file for you. If you’ve been charged, it’s for the automatic renewal of an upgrade that belongs to a completely different account. Renewal reminders and a receipt would have been sent to the email address attached to that account.
If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.
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Hi I have checked on the link sent to me before to check whether it was charged for the domain I am referring beautifulworld.blog I checked puting my account last 4 digits and as instructed it say it’s been charged for the domain beautifulworld.blog but when I click on receipt it says not found. It’s some fault in your system. Please check I can send you the screenshot if you want . Please check I don’t know how my debit card is saved in your system?
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We have been replying to your emails, and you have been replying to them too.
We’ll respond via email as soon as we can.
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