Urgent! we need your help to check our site GA data

• 

  jakcieyan · Member · Feb 25, 2019 at 2:19 am

  • Copy link
  • Add topic to favorites

  Hi there,

  We got a big problem, we have a WordPress site http://www.newtimeshair.com

  We set a target in google analytics, on a contact us page, after the form is submitted, the page will redirect to the http://www.newtimeshair.com/thank-you/, so we set ‘/thank-you/’ this as our target URL, but we find the data is not matched with our real data, and we asked some technical staff, they said maybe because of the WordPress site is not compatible with the GA code.

  So could you please help us have a check? Looking forward to your reply.

  Thanks a lot!

  Best Regards
  Jackie

• 

  kokkieh · Staff · Feb 27, 2019 at 7:58 pm

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  Please post in the self-hosted WordPress forums instead for help:

  https://wordpress.org/support/forums