URGENT! WordPress Account HACKED

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  fatrecords · Member · May 19, 2023 at 9:26 am

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  Dear WordPress Support
  I received few emails early in the morning telling me my wordpress account password has been changed. I didn’t request the change so I believe my account has been hacked.

  I am now trying to reset the password but I fear it’s too late, cause I am not receiving the password reset link as usual on my email.

  Can you please help?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · May 19, 2023 at 9:29 am

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  What account are you talking about as you succesfully logged in to your wordpress.com account fatrecords.

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  fatrecords · Member · May 19, 2023 at 10:38 am

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  I have a wordpress based website, so I assume they hacked my admin account on that

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  staartmees · Member · May 20, 2023 at 6:49 am

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  A wordpress based site is not the same as a site running on the wordpress. platform. I presume you have a self-hosted site using the open source wordpress.org. This means you have to solve problems yourself. You can take a look in the wordpress.org documentation – https://wordpress.org/documentation/ – or post your question in their forums – https://wordpress.org/support/forums/