Url Address changed

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  awidermarketing · Member · Mar 27, 2022 at 2:40 pm

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  Hi my domain was originally alexiswider.com and I changed it to alexiswiderbeauty.com. Problem is, I lost the site or at least access to it. Now I need help recovering the website and switching back to alexiswider.com. Please help and thank you in advance!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Mar 27, 2022 at 11:46 pm

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  Hi there,

  We can’t help directly because we don’t host alexiswider.com on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available by contacting Bluehost support directly, as they are in the best position to help: https://www.bluehost.com/contact

  Hope this helps point you in the right direction!