URL change issues

  • Unknown's avatar

    Hello. I have recently created a new website with a certain domain name. However, I later tried to change the url on WordPress but now not only the interface on WordPress is completely different and confusing, I cannot access my admin rights anymore.
    I have searched for solutions online and have already try to fix the issue with the file manager or phpmanager but nothing seems to work

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    I checked your site and your domain is hosted on Bluehost and the site is using the open-source WordPress.org software, so you’ll need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums provide support for WordPress.com hosted sites. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would first reach out Bluehost for help here with your URL.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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