User issue

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  josephdodman · Member · Feb 2, 2021 at 4:13 pm

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  Hi There, I have added my friend as an editor on my wordpress.org site but when they go to /wp-admin it redirects them to the home page, I have tried it on my device (on his wp account) and it works I have no idea what to try…?

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  staff-ozmodiar · Staff · Feb 2, 2021 at 5:49 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org