validation failed error

• 

  1withtheforce · Member · May 13, 2021 at 4:12 pm

  • Copy link
  • Add topic to favorites

  I tried updating a webpage, merely moving items from one bullet list to another, but upon saving received a ‘validation failed: 1 field requires attention.’ It is only happening on this one page, is there a way to find which field needs attention?

• 

  staff-blorbo · Staff · May 13, 2021 at 5:52 pm

  • Copy link

  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

• 

  1withtheforce · Member · May 13, 2021 at 5:55 pm

  • Copy link

  It is this page: https://gardner-webb.edu/employees/ I’m the Sr. WD for Gardner-Webb University.

• 

  staff-blorbo · Staff · May 13, 2021 at 6:02 pm

  • Copy link

  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.