Various issues: save, preview buttons broken, buttons greyed out, and wordpress freezing when I paste large blocks of text.
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Hi – I’ve been having issues for about 2 weeks where clicking the ‘save’ button doesn’t save my work but instead redirects me to the homepage of the website I’m trying to post content to. That is only IF the Save/Publish buttons don’t completely grey out before I can save my post. As a work around, I have been scheduling the post to publish at a later date/time and then clicking the update button as needed. If I don’t schedule my post immediately after entering text, the save, preview, and publish buttons all grey out and become unresponsive. At that point I have to hope it auto-saved anything, go back to the WordPress page for my posts and then go back in and schedule the post before it greys out again. However, NOW I am unable to edit a post I’m working on without my WordPress becoming unresponsive and not saving any of my changes, after I paste the text I need to edit into the post body. NO settings were changed on my profile at all, and I’m an Editor, not an Admin. Help.
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I don’t see any WordPress.com sites under your account here.
What is the URL of the site with the problem?
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Brazoslife.com is our page. FYI, our page is operating just fine, it’s the WordPress editing page that’s having issues. Is there a different site you need to figure out the issue?
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Ok, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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