via charge

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  chasenddoug · Member · May 23, 2019 at 5:34 pm

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  this is not to be charged to my visa I am no longer treasurer for CSDA. Please refund my visa and advise.
  Doug

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  staff-doublebassd · Staff · May 23, 2019 at 5:48 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · May 23, 2019 at 5:49 pm

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  If you no longer have access to the account, you can provide the transaction ID of the charge which can be found on your bank statement.

  Thanks,