Video Not Playing in the Background?

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  bhavick22 · Member · Sep 22, 2022 at 11:27 am

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  Hi,

  I uploaded a video to my website http://www.homegrantsolutions.com

  The video is suppose to play in the background of my website but it just stops suddenly am not sure what to do or how to resolve the issue? The video is in avi format and I am running WordPress version 6.0.2

  The blog I need help with is: (visible only to logged in users)

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  bhavick22 · Member · Sep 22, 2022 at 11:29 am

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  Please ignore the website url at the bottom of my message no idea what that is.

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  staff-totoro · Staff · Sep 23, 2022 at 12:12 am

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  Hi there,

  We can’t help directly because we don’t host homegrantsolutions.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  I did take the time to examine the source code of your site however, and can see it is using the Hello Elementor theme. The issue you are referring sounds like a display issue related to your theme. We do not offer Hello Elementor theme on WordPress.com, but the good news is that help is available directly from the creators of your theme: https://elementor.com/help/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!