visa prepaid card did not work

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  danielhotm1 · Member · Jul 2, 2014 at 8:39 am

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  visa prepaid credit card did not work
  i try to use a prepaid card from visa. but it does not work with wordpess.com.
  are there information about how to deal with the problem.?
  thank you

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Jul 2, 2014 at 8:50 am

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  What is the error message you got? As long as it is from an approved country and not, say, Nigeria, you should be okay.

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  danielhotm1 · Member · Jul 4, 2014 at 4:36 am

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  Thank you for reply. Error message below:

  The transaction was declined. Please contact your card issuer as they may have blocked the transaction for anti-fraud purposes. Alternatively, try another card

  I use the visa prepaid card for different payment too. Untill now there was no problem.
  its one of the biggest japanese financial institution.

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  rachelmcr · Member · Jul 7, 2014 at 11:08 am

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  Hi there,

  Can you please contact the company that issued your prepaid credit card, to ask them about the transaction? Even if the card worked for a different payment, your payment to WordPress.com may have been blocked for anti-fraud purposes. You may need to specifically ask them to allows transactions with WordPress.com to go through.

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  danielhotm1 · Member · Jul 8, 2014 at 2:56 am

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  hello
  and thank you, i will give it a try.