Waiting for human to help with my paid account

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  unadulterated7cb30ea0cc · Member · May 8, 2026 at 2:30 am

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  Site: pollyrheaharper.com Username: pollyharper Issue: Locked out of editing access after a credit card interruption. Need account email updated — the email on the account is inactive (used by the original consultant who set up the site). The current active email is (email visible only to moderators and staff), but that is currently linked to a different/wrong account. Proof of paid plan: Already provided. Goal: Regain editing access to the original pollyharper account.

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  staartmees · Member · May 8, 2026 at 7:29 am

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  you already got answered on April 21 but it seems you never followed up. – https://wordpress.com/forums/topic/active-and-paid-website/#post-4103101