Want a refund

  • Unknown's avatar
    glarasworld · Member ·

    Hi, I received an email regarding extending my word press site and I didn’t want to do it. I sent an email to cancel it but heard nothing back. I’ve now received an email with the receipt of payment for another year. Can someone please look in to this and get back to me as I’m not even using it.

    Thanks in advance,
    Glara Feili

  • staff-totoro · Staff ·

    Hi there,

    Is it possible you made your purchase under a different login? Can you please fill out the form here to the best of your ability to let us know more info about this transaction? https://wpchrg.wordpress.com/

    If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you send a direct message to our billing support team, and from there they will reach out to you directly via email. Thanks!

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