Want to cancel subscription

  • Unknown's avatar
    jimgibson · Member ·

    I have called three different numbers and tried to contact WordPress using support, but, frustratingly, cannot make contact. Conveniently for you, I cannot access the “Purchases” page on my website to cancel my subscription either. The page will not load and hasn’t loaded for more than a month now. I cancelled auto-renew last year (obviously that didn’t work either) but you have still auto-billed me again this year. Please cancel my subscription and return my money. Thank you…

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Sorry you are having trouble. But not to worry, I can absolutely help you with that.

    Just to clarify, if you want to cancel your domain fromthepenofjimgibson.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using fromthepenofjimgibson.com again in the future, I suggest that you do not choose to cancel.

    Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.

    Please let me know if you have further questions or if anything is unclear.

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