Wanting to cancel my account

  • Unknown's avatar
    zipporahmoses · Member ·

    Hello,
    I am wanting to cancel our subscription to word press. The email associated should be (email visible only to moderators and staff), so if you could please write me back on that e-mail or call the church I work at [redacted]. We do not want to pay for this for another year or month so if you could please cancel it asap or call us asap. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    We do not provide phone support because many of the issues we discuss require frequent reference to web links and code.

    https://en.support.wordpress.com/live-chat/#phone-support

    I would be happy to assist you in cancelling your upgrade purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into canceling the subscription purchase.

    Let me know if you have any questions.

    Thanks!

  • staff-doublebassd · Staff ·

    I removed the phone number from your post since this is a public forum. We’d be happy to assist you here. Thanks!

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