Was late in renewing my domain name and now site is down

  • Unknown's avatar
    alpinecountry2012 · Member ·

    Hello:
    I was travelling during the time my domain name came up for renewal which was Feb 24. I missed the email. Now, yesterday my site went down. I have been trying to contact, sent emails out through wordpress.com to find out how I can get the domain name renewed but no one has responded yet. Please help!!!
    Thank you
    Sandy

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hey there,

    I checked with our registrar and namastenorthak.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    Domain Expiration

    Let me know if you have any questions. Thank you!

  • Unknown's avatar
    alpinecountry2012 · Member ·

    Hi Darnell
    Thank you for your response. Yesterday evening the WordPress team responded and explained just as you have here. So I did pay the extra amount to recover my domain name. They are now working on it and I am waiting anxiously. Yes definitely auto renewal for next time. I didn’t know that I had that option and how complicated it’s to get it back if you don’t renew on time.
    Thank you again for your response.
    Sandy

  • staff-doublebassd · Staff ·

    You’re welcome! Well, if you don’t hear back from any of our other agents, feel free to post here and I can check the status for you.

    Thanks!

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