We are inviting new Oracle users to WordPress but the confirmation emails cannot be received

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  giacomobandoni · Member · Jul 2, 2018 at 4:07 pm

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  Oracle postmaster would like WordPress to investigate the logs on their relays to first prove that the messages have been handed off successfully the Oracle relays.

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Jul 3, 2018 at 1:05 am

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  Hi there, are you inviting the Oracle uses to a site hosted here at WordPress.com?

  Can you explain a bit further on this please?

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  giacomobandoni · Member · Jul 3, 2018 at 10:28 am

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  Yes, I login to http://learnstatus.wordpress.com/wp-login.php?redirect_to=http%3A%2F%2Flearnstatus.wordpress.com%2F then I click on Status Center > Dashboard > Users > Invite New, then enter the email address of the users and they should follow emailed instructions to complete the process.
  New users with oracle.com addresses don’t receive the invitation emails, while new users with private (gmail or others) do.
  I have a oracle.com address and I can receive emails from wordpress.com addresses.

  I hope it helps.

  Giacomo

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  fstat · Staff · Jul 3, 2018 at 10:53 am

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  Hi Giacomo,

  Can you please make sure that the invitations are not landing in their spam folder or that they’re not getting caught by any filters?