We have mapped an existing domain and problem to get the pages live!

  • Unknown's avatar
    puheenjohtaja2014 · Member ·

    Greetings from Future Circus Turku Association. We have tryed to change the webpage we have made with wordpress to our site: http://www.futurecircus.fi.
    But the pages are not yet seen at all, we just get message: database connection error: Could not connect to MySQL?
    We have payed the payment of mapping existings domain and also done all other things as are in the instructions. We really need now HELP TO GET THE FUTURE CIRCUS PAGES ALIVE. There we have all the information of our Future Circus festival in Turku 6.-10.8.2014.
    So please, please, help us!

    With best wishes,
    Minna Karesluoto, Chairman of association, (email visible only to moderators and staff)
    Toni Kandelin, (email visible only to moderators and staff)
    Elina Sirkiä, (email visible only to moderators and staff) (Elina has made the new pages in wordpress.com for Future Circus association

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    http://futurecircus.fi/ is not hosted by WordPress.com
    futurecircus.fi is hosted by Noisy Stream Oy
    Name Servers:
    ns2.noisystream.fi
    ns1.noisystream.fi

    But the pages are not yet seen at all, we just get message: database connection error: Could not connect to MySQL?

    That is not a WordPress.com error message. It is a WordPress.org error message.

    Although futurecircus.fi has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

    To learn about how to correctly map an existing domain, please see our documentation. http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain

  • Unknown's avatar
    timethief · Member ·

    Note: I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I see that Elina posted about this issue in this forum thread:

    https://en.forums.wordpress.com/topic/our-own-domain-doesnt-work-even-though-its-already-mapped?replies=8

    As I mentioned there, when I check your domain I now see your WordPress.com blog there: http://futurecircus.fi/

    If you have any further questions about this, please post them in the forum thread I linked above and I’ll be happy to help you there. :)

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