Web Address

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  hailereed · Member · Aug 9, 2014 at 10:10 am

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  my site is not working – are your servers down?
  It is not accessible as http://www.belleandcandle.com (I paid for the .com) or the word press address? it keeps being times out?

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Aug 9, 2014 at 2:37 pm

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  Hi there!

  I’m sorry you’re having trouble accessing your site. We’re looking into the issue currently. Could you provide us with the following information to help us investigate?

  1. Who is your ISP?
  2. What is your IP? (Visit https://www.google.com/#q=whats+my+ip)
  3. Can you visit these four sites and let me know if you can access any of them?
     • http://dfw.wordpress.com/
     • http://sat.wordpress.com/
     • http://iad.wordpress.com/
     • http://wordpress.com/