Web Designer No Longer Contactable and No Log In Details!

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  chrispackit · Member · May 13, 2019 at 10:13 am

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  Hi

  Hoping someone can help.

  We employed the services of a web designer around 4 years ago and we recently tried to contact him, but is no longer doing this kind of work and we cannot get hold if him. He did the site in WordPress but I have no idea of the log in details he used to do the site, and now the site is down with an error message of ‘Your PHP installation appears to be missing the MySQL extension which is required by WordPress.’

  Any ideas how I can start to get a hold of the log in details, user name, password etc so we can resolve this?

  Kind Regards

  Chris L

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  staartmees · Member · May 13, 2019 at 10:35 am

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  You are in the wrong forum as your site uses the open source wordpress.org. Their support is at https://wordpress.org/support/forums/